🎫Ticket Categories

Learn how to manage ticket categories, create, delete and list them

🌱 Create a Ticket Category

To create a category you must use the command /ticket-manage setup You will see an embed with several buttons which are the different properties that you can configure for that category.

/ticket-manage setup

• Name - Text that the button will have

• Emoji - The emoji that will appear on the ticket button

• Category - ID of the category where the bot will create the ticket

• Style - Color that the button will have

• Roles - The roles that will have access to view that ticket

• Label - Toggle whether the button will show the ticket name

• Questions - Add/Remove/List the questions for the ticket category

Button styles available at the moment

🧐 Add Modal Question(s)

To add questions you will have to answer the following questions:

1. Name - The name of the question to add

2. Description - This text will be the placeholder that appears in the input of the modal

3. Type - This will be the type of input that the question will have, select Short for a single column or Paragraph if your question needs a lot more context

4. Required - If your question must be answered by the user, select required

A ticket question modal

🗂️ List Ticket Categories

To see all the categories you have created, use the command -/ticket-manage list

You can see information about the categories which are:

• CustomId - Unique identifier generated by the bot

• Name - Text that the button will have

• Emoji - The emoji that will appear on the ticket button

• Category - Category where the bot will create the ticket

• Style - Color that the button will have

• Roles - All the roles that will have access to view that ticket

/ticket-manage list

🗑️ Remove Ticket Category

To delete a ticket category you must use the "customId" that the bot gives to each panel, you can get it using the command /ticket-manage list

/ticket-manage delete